Official U.S. shopFor buyers who want control
Mighty K9 Subscription and Cancel Order: Check This Before You Click Pay
The sales page shows a Subscribe and Save option, but it does not explain the discount, the shipping schedule or how to cancel. Order changes and refunds go through the order desk at +1 (302) 200-3480 with your order ID. A cancellation policy by itself is not published.
Written by the Mighty K9 editorial teamMedically reviewed by Dr. Aimee Duffy, MD, PhysicianReviewed · Updated · 6 min read
Key facts at a glance
- Subscribe and Save: shown on the sales page. Terms not explained there.
- Cancel policy for subscriptions: not published to us.
- Order changes, tracking and refunds: order desk, +1 (302) 200-3480, or [email protected].
- The website inbox [email protected] cannot see or change any order.
- Money-back window: 30 days, empty bottles included, return shipping not included.
- Whether the 30 days count from order or delivery is not stated. Count from the order date.
Is there a Mighty K9 subscription?
Subscribe and Save is offered on the sales page, and that is the extent of what it says. We could not see the size of the discount, how often a bottle would ship, or how to cancel.
A subscription is a promise to be charged again. A fair page says the price, the dates and the way out, up front. When those words are missing, ask before you agree.
If you do not want repeat charges, choose a one-time pack. Packs are $89.99 for one bottle, $269.97 for three and $539.94 for six, as listed on October 11, 2026.
What should you read before you agree to repeat orders?
The price on each repeat order
Is it the same $89.99, or a different number? Find it on the checkout page, not in a guess.
The schedule
How often a new shipment is sent and charged. One bottle covers 30 days for one dog.
The way out
How to skip, pause or cancel, and by what date. Screenshot the page.
The guarantee
Do repeat orders get the same 30-day money-back cover?
If the checkout page does not answer these, call the order desk before you pay. Write down the name of the person and the date.
Prefer to buy once?A one-time pack avoids repeat charges. The order page shows the final total.
See today's price and guaranteeWe earn money when you order through this button. The order page shows the final price before you pay.
How do I cancel an order I just placed?
No written cancellation policy appears on the pages we checked. What we can point to is who deals with orders: the desk at +1 (302) 200-3480 for orders, tracking, changes and refunds, and the sales email [email protected] for order questions.
Call as soon as you change your mind, and have your order ID ready. It is in the confirmation email. The sooner you call, the more options you may have. We cannot promise that a call will stop a shipment that has already left.
Do not write to [email protected] about an order. That inbox runs the website and cannot see, change or refund any order.
What if the order has already shipped?
Then the money-back policy is your route. The sales page shows a 30-day guarantee that counts empty bottles, though return postage is yours. Call the order desk with your order ID, then post every bottle from the order.
| Item | Detail |
|---|---|
| First step | Call +1 (302) 200-3480 and quote your order ID |
| Send to | 1700 Broadway, Floor 28, New York, NY 10019, USA |
| Enclose | Your full name, email and order ID |
| Postage | Paid by you; pick a tracked service |
| Money back | 3 to 5 business days after the bottles are credited, then 5 to 10 days to reach your card |
The sales page is silent on whether the 30 days start at the order or at delivery. Counting from the order date is the safe choice, and an early call settles any doubt.
What about tracking, address changes or a damaged bottle?
The same desk covers those. Start with the tracking link in your order email. If no email came, or the tracking has been still for days, call and give your name and the email address you used.
Call early for an address change. If a bottle is cracked or leaking, photograph the box, the padding and each damaged bottle before binning anything, and keep the bottle. Oil from a broken bottle should never go in the bowl. No separate damaged-goods rule is published, so the desk decides case by case.
What if I bought on the brand's own store?
A purchase made inside the brand's own store at mighty-k9.com follows that store's rules, which start with an email asking for a return authorization number. For the maker, the sales page gives [email protected] and 713-432-9245.
Our desk only sees orders from the checkout reached through this site. If you cannot recall where you bought, check who sent your confirmation email.
Should I dispute the charge with my bank?
Phone the order desk before disputing the charge. Refund requests tend to be quicker, and a dispute running alongside can slow things down. Your rights with your card issuer and under the law stay intact.
If the desk goes quiet, or the refund misses the stated timing, your bank is the next stop. Hold on to the order email, the tracking number and your call notes.
What should you ask the order desk before you buy?
A two-minute call can fill the gaps the sales page leaves. Write the answers down.
- Is the total on my screen final, including shipping?
- Does this order repeat? If so, how often, at what price, and how do I stop it?
- How do I cancel before it ships, and what is the cut-off?
- Do the 30 days count from the order date or the delivery date?
- Who pays for a damaged or wrong bottle?
The desk is reachable at +1 (302) 200-3480. The sales email is [email protected]. None of these answers is published in writing on the pages we checked, so ask for them by email if you can.
How can you avoid needing to cancel at all?
Start small. One bottle covers the full 30-day window for one dog and keeps the money at risk low. Check with your vet beforehand if your dog is a puppy under 6 months, has a pancreatitis history, takes medicine or needs low-fat food.
Then decide with data. Score how your dog moves on day 1, check at week 3, and pick your yes or no by about day 20. A choice made with notes is easier to act on than a choice made on a bad day.
What records should you keep?
- The order confirmation email with the order ID.
- A screenshot of the checkout page showing the total and any repeat-order terms.
- A photo of each bottle's lot number and the box when it arrives.
- The tracking number for any return.
- Notes from every call: name, date and what was said.
Frequently asked questions
Does Mighty K9 have a subscription?
The sales page shows a Subscribe and Save option, but it does not explain the discount, the schedule or how to cancel. Read the checkout terms before you choose it.
How do I cancel an order?
Phone the order desk, +1 (302) 200-3480, with your order ID to hand. No written cancellation policy is published, so ask what can be done for your order.
How do I cancel a Mighty K9 subscription?
The cancel terms are not published to us. Before you sign up, find the skip, pause and cancel steps on the checkout page, or call the order desk.
Can I email the website to cancel?
No. The website inbox cannot see or change orders. Use the order desk phone or [email protected].
Can I get a refund after I cancel?
Within 30 days you can ask for a refund under the sales page terms, empty bottles included. Return shipping is not included.
Where do I send the bottles?
Post them to 1700 Broadway, Floor 28, New York, NY 10019, USA, with a slip carrying your full name, email and order ID. Check with the order desk first in case your order has other instructions.
Our view
Our view: a subscription whose terms you cannot read is not one to join. Buy once, and decide on a repeat order when you know how your dog does.
Whatever you pick, know the order desk number and keep the order ID. Those two things solve most problems.
Ready to order on your terms?Buy a one-time pack and keep full control. The order page shows the final total.
See today's price and guaranteeWe earn money when you order through this button. The order page shows the final price before you pay.
Mighty K9 is not FDA approved, and no dog supplement is. It is not intended to diagnose, treat, cure or prevent any disease. Talk to your vet about any health question. Limping, pain or stiffness that does not ease needs a vet exam, not just a supplement. Ask your vet first if your dog is under 6 months, has had pancreatitis or needs a low-fat diet, is pregnant or nursing, takes any medicine, or is being treated for a condition.
Keep reading: Money-back guarantee steps · Coupon, discount and sale · Mighty K9 price
Last updated . Written by the Mighty K9 editorial team. Medically reviewed by Dr. Aimee Duffy, MD, Physician on .